Use time window restrictions in case the person receiving your deliveries or services is available at a specific time during the day. In this way, the optimizer will organize the route that the vehicle must travel to comply with these established schedules.
Define the working hours of the vehicle
In the routes screen, by double-clicking, you can change the working hours of the vehicle. For example, from 8:00 a.m. to 6:00 p.m., or even more than one time window such as 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m.
Define the hours of services
In the same way, by double-clicking, you can define one or more time windows in which your customers are available to receive the delivery. For example from 8:00 to 10:00 and from 16:00 to 18:00.
When no schedule is defined, it would mean that at any time the vehicle can do the service or delivery.