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FAQs

Frequently Asked Questions

18 articles
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Written by Pablo Martinez and Manuel Sagarra

Stop Report Location

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Written by Pablo Martinez. Updated over a week ago

Create custom fields at your deliveries

Adapt your operative with custom fields
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Written by Pablo Martinez. Updated over a week ago

How to change the payment method

Step by step to change the payment method
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Written by Pablo Martinez. Updated over a week ago

What are unassigned stops

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Written by Pablo Martinez. Updated over a week ago

What are incompleted stops

Understand how incomplete stops work
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Written by Pablo Martinez. Updated over a week ago

Know the limits and characteristics of your Planner account

Discover the features of your Planner account
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Written by Pablo Martinez. Updated over a week ago

How to purchase SmartMonkey Planner

Being part of the SmartMonkey family has never been easier
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Written by Pablo Martinez. Updated over a week ago

Increase your number of available emails

If you need to increase the number of emails to contact your customers you can do it easily.
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Written by Pablo Martinez. Updated over a week ago

Assign stops from one vehicle to another

Modify the stops assigned to vehicles
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Written by Pablo Martinez. Updated over a week ago

User types and how to create them for the same project

Learn how to use multiple users for the same project
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Written by Pablo Martinez. Updated over a week ago

Export plan

How to export plan data in Excel format
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Written by Pablo Martinez. Updated over a week ago

Cancel subscription

You can cancel your subscription in a few steps
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Written by Pablo Martinez. Updated over a week ago

Duplicate plan

Learn how to save working time by using the "duplicate plan" feature in the following article.
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Written by Manuel Sagarra. Updated over a week ago

Filters

Learn about the filters map and how to use them
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Written by Manuel Sagarra. Updated over a week ago

Stops section🚩

Learn about the Stops section and everything you can do within it.
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Written by Manuel Sagarra. Updated over a week ago

Interactive Calendar 📅

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Written by Manuel Sagarra. Updated over a week ago

How to know at what time a stop will take place

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Written by Manuel Sagarra. Updated over a week ago

How to increase the number of licenses

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Written by Pablo Martinez. Updated over a week ago