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FAQs
Frequently Asked Questions
27 articles in this collection
Written by
Pablo Martinez,
Xavier,
and
Manuel Sagarra
Stop Report Location
Written by
Pablo Martinez
Updated over a week ago
Create custom fields at your deliveries
Adapt your operative with custom fields
Written by
Pablo Martinez
Updated over a week ago
How to increase the number of licenses
Written by
Pablo Martinez
Updated over a week ago
How to change the payment method
Step by step to change the payment method
Written by
Pablo Martinez
Updated over a week ago
How to use Unassigned Stops
Written by
Pablo Martinez
Updated over a week ago
What are unassigned stops
Written by
Pablo Martinez
Updated over a week ago
What are incompleted stops
Understand how incomplete stops work
Written by
Pablo Martinez
Updated over a week ago
Know the limits and characteristics of your Planner account
Discover the features of your Planner account
Written by
Pablo Martinez
Updated over a week ago
How to create an independent stop
Written by
Pablo Martinez
Updated over a week ago
How to purchase SmartMonkey Planner
Being part of the SmartMonkey family has never been easier
Written by
Pablo Martinez
Updated over a week ago
How to apply a discount code to your subscription
Enjoy your exclusive discount
Written by
Pablo Martinez
Updated over a week ago
Increase your number of available emails
If you need to increase the number of emails to contact your customers you can do it easily.
Written by
Pablo Martinez
Updated over a week ago
How to manage licenses between different projects
Written by
Pablo Martinez
Updated over a week ago
Assign stops from one vehicle to another
Modify the stops assigned to vehicles
Written by
Pablo Martinez
Updated over a week ago
User types and how to create them for the same project
Learn how to use multiple users for the same project
Written by
Pablo Martinez
Updated over a week ago
Export plan
How to export plan data in Excel format
Written by
Pablo Martinez
Updated over a week ago
How to download your invoices
Have your invoices easily
Written by
Pablo Martinez
Updated over a week ago
How to change the payment method
Written by
Pablo Martinez
Updated over a week ago
How to improve geocoding?
All you need to know of how to improve your geocoding quality
Written by
Xavier
Updated over a week ago
Cancel subscription
You can cancel your subscription in a few steps
Written by
Pablo Martinez
Updated over a week ago
Change password
Learn how to change your account password
Written by
Manuel Sagarra
Updated over a week ago
Purchase additional licenses
Discover how to contract additional licenses from Planner
Written by
Manuel Sagarra
Updated over a week ago
Duplicate plan
Learn how to save working time by using the "duplicate plan" feature in the following article.
Written by
Manuel Sagarra
Updated over a week ago
How to access to reports
Written by
Manuel Sagarra
Updated over a week ago
Filters
Learn about the filters map and how to use them
Written by
Manuel Sagarra
Updated over a week ago
Stops section🚩
Learn about the Stops section and everything you can do within it.
Written by
Manuel Sagarra
Updated this week
Interactive Calendar 📅
Written by
Manuel Sagarra
Updated over a week ago